Community members can now apply for Smart ID replacements and upgrades at Palm Springs Shopping Centre through a new self-service terminal introduced by Capitec. The facility allows people to replace lost, stolen or damaged Smart IDs, as well as upgrade from the green barcoded ID book to a Smart ID.
The service costs R150, consisting of a R140 Department of Home Affairs fee and a R10 service fee. The self-service option provides residents with an additional way to access Home Affairs services without having to queue at a traditional Home Affairs office. It is aimed at making the application process more convenient for people who need to replace or upgrade their identification documents.
The terminal is available at Palm Springs Shopping Centre, giving residents in the surrounding communities easier access to the service while visiting the shopping centre. Residents are encouraged to make use of the facility when applying for the supported Smart ID services and to ensure they have the necessary information and documents for their applications.
