joshco embraces digital transformation to combat fraud and corruption

​In a strategic move to tackle inefficiency, fraud, and corruption, the Johannesburg Social Housing Company (JOSHCO) has transitioned from a paper-based application process to a state-of-the-art leasing app.

The previous user-friendly system, though accessible, had vulnerabilities that allowed fraudulent activities and contributed to delays in processing applications. Acknowledging the imperative for change, JOSHCO’s new leasing app aims to revolutionise the application process, significantly reducing turnaround times and eradicating the potential for corruption and fraud.

Esethu Njenjani, spokesperson for JOSHCO says the app’s enhanced security features make it less susceptible to replication, providing a robust defence against fraudulent activities.

“JOSHCO is unwavering in its commitment to maintaining data integrity and fortifying defences against potential exploitation by scammers. The digital transition aligns with the Protection of Personal Information Act 4 of 2013, safeguarding applicants’ personal information from scams perpetrated by individuals posing as JOSHCO agents,” Njenjani explains.

While preserving the secure data-keeping hallmark of the traditional paper process, the new app introduces additional layers of security and reliability. This streamlined application process ensures sensitive information is kept secure and managed efficiently.

JOSHCO’s dedication to a zero-tolerance policy for corruption is evident in its stringent measures against those found fraudulently representing the entity.

“The enhanced security features of the app make it less susceptible to replication, providing a safeguard against fraudulent activities,” he adds.

Beyond expediting applications, the new leasing app acts as a powerful deterrent against scammers, prioritising the safety and security of applicants.

“As JOSHCO strides boldly into the digital era, we’re sending a clear message that efficiency and security are paramount,” says Njenjani.

This transition addresses past shortcomings and reinforces JOSHCO’s commitment to delivering a reliable and secure housing application process. “By embracing technology, JOSHCO aspires to set new industry standards, ensuring a seamless, trustworthy, and user-friendly experience for individuals seeking housing opportunities,” concluded Njenjani.

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